Canada Post, Purolator and Canpar all make billing and service errors: missed on-time guarantees, oversize and non-machinable surcharges, automation and fuel miscalculations, residential fees and duplicate charges. AuditShipment audits every invoice across your Canadian carriers, files the claims, and puts the money back.
Every one of these is buried in invoice lines no one has time to read. We check all of them on every shipment.
Canada Post Priority and Xpresspost, and Purolator's guaranteed services, carry on-time commitments. Missed deliveries are refundable — we catch and file each one.
Oversize, non-machinable and unpackaged surcharges are often applied to shipments that don't qualify. We verify against actual dimensions.
Fuel and automation (barcode/label) surcharges change frequently and are easy to overbill. We recompute each against the correct rate.
Residential and extended-area surcharges are validated against the true delivery address.
Duplicate invoices, wrong weight tiers and misapplied zones are caught line by line across Canada Post, Purolator and Canpar.
We confirm your negotiated discounts and tier pricing were actually applied to every shipment.
Service refunds and billing corrections must be identified and filed inside tight deadlines. Miss the window and the money is gone. Manual spot-checks catch a fraction; automation catches all of it.
Link your Canadian carrier account in under 30 seconds — read-only and secure.
Every invoice is checked for all 50+ error and service-failure types.
We file and track disputes with Canadian carrier so you don't have to.
Approved credits return to your Canadian carrier account, visible in your dashboard.