UPS audit & refund claims

Recover every refund UPS owes you — automatically

UPS bills billing and service errors on a real share of shipments: late deliveries, large-package and additional-handling surcharges, wrong residential classification, address corrections, dimensional-weight miscalculations and duplicate charges. AuditShipment reads every line of every UPS invoice, files the claims, and puts the money back.

What we audit

UPS billing & service errors we catch

Every one of these is buried in invoice lines no one has time to read. We check all of them on every shipment.

Late-delivery refunds

UPS's money-back guarantee entitles you to a refund when a guaranteed service misses its committed time. The claim window is short — we catch and file every eligible one.

Dimensional-weight errors

Wrong DIM divisors and rounding inflate billed weight. We recompute every package against your negotiated contract.

Residential & address correction

Commercial addresses billed as residential, and address-correction fees added in error, are among the most recoverable UPS charges.

Additional handling & large package

Additional-handling and large-package surcharges are frequently misapplied. We verify each against the actual package dimensions.

Duplicate & incorrect charges

The same tracking number billed twice, or the wrong zone or service level applied, adds up fast across high volume.

Surcharge & accessorial validation

Delivery-area, peak/demand, fuel, Saturday and declared-value charges are checked against the published rules and your rates.

Why it matters

UPS won't refund what you don't claim

Service refunds and billing corrections must be identified and filed inside tight deadlines. Miss the window and the money is gone. Manual spot-checks catch a fraction; automation catches all of it.

  • Every invoice, every line — no sampling, no gaps.
  • Claims filed and tracked with UPS on your behalf.
  • Credits verified when they land back in your account.
  • Spend analytics so you can renegotiate from evidence.
Get a free audit

Connect UPS

Link your UPS account in under 30 seconds — read-only and secure.

We audit

Every invoice is checked for all 50+ error and service-failure types.

We claim

We file and track disputes with UPS so you don't have to.

You recover

Approved credits return to your UPS account, visible in your dashboard.

No risk

You only pay when we recover your UPS money

No subscription and no setup fee. We keep a share of the refunds we actually recover — nothing else. Also audit FedEx, DHL and Canada Post from the same dashboard.