FedEx makes billing and service errors on a meaningful share of shipments: late deliveries, dimensional-weight miscalculations, wrong residential and address-correction fees, and duplicate charges. AuditShipment reads every line of every FedEx invoice, files the claims, and puts the money back — with nothing for your team to chase.
Every one of these is buried in invoice lines no one has time to read. We check all of them on every shipment.
FedEx's money-back guarantee still applies to many express services. When a shipment misses its committed time, you're owed a full refund — but the claim window is short and closes quietly.
Incorrect DIM rounding and wrong divisors inflate billed weight on package after package. We recompute every one against your contract.
Commercial addresses billed as residential, and address-correction fees applied in error, are among the most common — and most recoverable — FedEx charges.
The same tracking number billed twice, or the wrong zone applied, quietly adds up across thousands of shipments.
Additional handling, oversize, peak/demand, fuel and delivery-area surcharges are checked against the published rules and your negotiated rates.
Saturday delivery, declared value and special-handling fees are verified against what was actually requested and delivered.
Guaranteed-service refunds and billing corrections have to be identified and filed inside tight deadlines. Miss the window and the money is gone for good. Manual spot-checks catch a fraction; automation catches all of it.
Link your FedEx account in under 30 seconds — read-only and secure.
Every invoice is checked for all 50+ error and service-failure types.
We file and track disputes with FedEx so you don't have to.
Approved credits return to your FedEx account, visible in your dashboard.
No subscription and no setup fee. We keep a share of the refunds we actually recover — nothing else. Also audit UPS, DHL and Canada Post from the same dashboard.