Pricing

You only pay when we put money back in your account

No subscription. No setup fee. No minimums. We keep a share of the refunds we actually recover for you, and the more you ship, the smaller our share. The rate you see here is the rate you're billed. Nothing hidden.

Trusted by eCommerce brands, 3PLs & high-volume shippers

Standard

For shippers with up to $500K in annual shipping spend.

50%of recovered refunds

You keep 50% of money you'd otherwise never see. We only earn when you do.

  • Full audit of FedEx, UPS & DHL invoices
  • All 50+ error & service-failure types
  • Automated claim filing & tracking
  • Live recovery dashboard
  • No contract, cancel anytime
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Enterprise

For high-volume shippers with $1M+ in annual shipping spend.

35%of recovered refunds

Our lowest rate, plus dedicated support and contract-level cost consulting.

  • Everything in Volume
  • 35% contingency rate, our lowest
  • Dedicated account specialist
  • Carrier contract & GRI advisory
  • Custom reporting & API access
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Your rate is set by your annual shipping spend and confirmed in writing before you commit. It's the only number you'll ever be billed against, and you're never billed on money we don't recover.

Estimate your rate

See the rate you'd qualify for

Pick your annual shipping spend. The more you ship, the smaller our share. Your exact rate is confirmed in writing after your free audit.

50%our share of recovered refunds
You keep 50% of every refund we recover for you
$

On your own, you'd recover $0 of this. It's money you'd otherwise never see.

$5,000stays with you
$5,000our fee

We only get paid because you did. No recovery, no fee, and nothing upfront.

These are our standard published rates, set by annual shipping spend. We'll confirm yours in writing before you commit, and you're never billed on money we don't recover.

Why contingency

The only fair way to price a savings service

You shouldn't pay for software that doesn't deliver. With contingency pricing, our incentive is perfectly aligned with yours: we make money only when we find money you'd otherwise lose.

  • Zero downside. If we recover nothing, you pay nothing. Ever.
  • Fully aligned. Every dollar we earn is a dollar we first recovered for you.
  • Scales in your favor. As you grow, our share shrinks, not the other way around.
  • What you see is what you pay. The rate on this page is the rate on your invoice.
Your share grows with volume Illustrative: exact rates quoted to you Standard you keep 50% Volume you keep more Enterprise you keep the most The more you ship, the less we take.
Pricing FAQ

Straight answers about the money

How much do you charge?

Our standard rate is 50% of the refunds we successfully recover for you. That share decreases as your shipping volume grows: high-volume and enterprise shippers pay a lower rate, quoted in writing before you commit. You never pay anything on money we don't recover.

Are there any upfront or subscription fees?

No. There's no setup fee, no monthly subscription, and no minimum. The only thing you're ever billed is our agreed share of refunds actually credited back to your carrier account.

How do I qualify for a lower rate?

Rates step down with monthly parcel volume and annual shipping spend. If you're an established brand or 3PL, or you ship $1M+ per year, you'll qualify for Volume or Enterprise pricing. Share your volume and we'll quote your exact rate.

When and how am I billed?

You're billed only after a refund is approved and credited to your account, never before. You'll see every recovered dollar, and the exact share billed against it, in your dashboard. No surprises between the quote and the invoice.

Is there a contract or lock-in?

No long-term contract. You can disconnect at any time and keep every dollar already recovered. We'd rather earn your business each month than trap it.

What if you don't find anything?

Then you owe us nothing. That's the point of contingency pricing: the risk is entirely ours.

Get your rate and your first audit, free

Tell us your carriers and volume. We'll show you what's recoverable and quote your exact rate before you commit to anything.