If it's a recoverable error or a service failure, it's on our list. And every audit doubles as data: the same engine that claws back refunds shows you where to cut spend for good.
Trusted by eCommerce brands, 3PLs & high-volume shippers
These are the recoverable charges we find most often. At volume, each one adds up fast, and manual audits miss nearly all of them.
When a carrier misses a committed delivery time, you're often owed the shipping cost back. We catch every eligible one before the window closes.
Mis-measured or wrongly rounded DIM weight is one of the largest hidden costs in parcel. We recalculate and dispute the difference.
The same shipment billed twice, or a charge repeated across invoices: easy to miss line-by-line, easy for us to flag.
Address correction, residential, delivery-area, and peak surcharges applied in error, reversed when they shouldn't apply.
Charges that don't match your negotiated rates or agreed discounts get caught and corrected.
Eligible lost or damaged parcels are identified so claims can be filed and recovered, not written off.
…and 40+ more error types across FedEx, UPS & DHL, audited on every invoice.
Recovering refunds is reactive. The bigger prize is spending less next quarter. AuditShipment turns the data it already collects into decision-ready analytics for finance and ops teams.
Ops sees claim status. Finance sees recovered dollars and spend trends. Everyone sees the same numbers, exportable and audit-ready.
Every claim, its status, and every dollar recovered, updated as it happens.
Board-ready summaries and line-level detail, ready for finance and carrier reviews.
Slice cost by carrier, service, surcharge, and lane to find the next saving.
Connect your carriers and the tools your team lives in. Recovered credits and spend data flow where you need them.
Run a free audit and get a line-item breakdown of your refunds and your biggest spend leaks. No cost, no commitment.