DHL Express and DHL eCommerce invoices carry the same hidden errors as any carrier: late deliveries under the on-time guarantee, remote-area and emergency surcharges, fuel miscalculations, dimensional-weight mistakes and duplicate charges. AuditShipment audits every line, files the claims, and recovers the money — including for shipments formerly booked through TNT.
Every one of these is buried in invoice lines no one has time to read. We check all of them on every shipment.
DHL Express offers a money-back guarantee on many time-definite services. When a shipment is late, you're owed a refund — we identify and file each eligible claim.
Remote-area (ODA/OPA) and emergency-situation surcharges are frequently applied in error or at the wrong rate. We validate every one.
DHL's fuel surcharge is a percentage that changes often. We recompute it against the correct published rate for each shipment date.
Wrong volumetric divisors and rounding inflate billed weight. We recheck every package against your agreement.
Duplicate invoices, wrong zones and misapplied service levels are caught line by line.
Address-correction and residential surcharges are verified against the actual delivery details.
Service refunds and billing corrections must be identified and filed inside tight deadlines. Miss the window and the money is gone. Manual spot-checks catch a fraction; automation catches all of it.
Link your DHL account in under 30 seconds — read-only and secure.
Every invoice is checked for all 50+ error and service-failure types.
We file and track disputes with DHL so you don't have to.
Approved credits return to your DHL account, visible in your dashboard.
No subscription and no setup fee. We keep a share of the refunds we actually recover — nothing else. Also audit FedEx, UPS and Canada Post from the same dashboard.