Purolator invoice audit & refund claims

Purolator invoice audit & refund claims

Every Purolator invoice hides recoverable errors — late deliveries under Purolator's on-time guarantee, residential and extended-area surcharges, additional-handling and dimensional-weight errors, fuel miscalculations and duplicate charges. AuditShipment audits every Purolator invoice, files your late-delivery refunds and refund claims, and puts the money back.

Purolator invoice audit

We read every line of every Purolator invoice and check it against your agreement and Purolator's published rules. These are the errors we catch:

Residential & extended area

Residential and extended-area surcharges are often applied in error — we validate every one against the actual delivery address.

Additional handling & oversize

Additional-handling, oversize and over-maximum-limits charges are checked against the real package dimensions and weight.

Fuel surcharge miscalculation

Purolator's fuel surcharge is a percentage that changes weekly — we recompute it against the correct rate for each shipment date.

Dimensional weight

Wrong volumetric divisors and rounding inflate billed weight — we recheck every package against your contract.

Duplicate & discount errors

Duplicate invoices, wrong zones and missing negotiated discounts are caught line by line.

Late-delivery credits

Guaranteed Express shipments that miss their committed time are flagged for a refund.

Purolator late-delivery refunds

Purolator's guaranteed Express services carry on-time commitments: when a shipment is late, you may be owed a refund. Claims must be filed within a limited window, and Purolator will not credit what you don't claim — so catching every late delivery matters.

  • We flag every late Purolator shipment eligible for a refund.
  • We file each claim inside the deadline — before it expires.
  • We track the credit until it lands back in your account.

Purolator refund claims

A Purolator refund claim covers late deliveries plus residential and extended-area surcharges, additional-handling and oversize errors, fuel miscalculations, dimensional-weight mistakes and duplicate charges. We identify, file and track every eligible claim automatically.

Connect Purolator

Link your Purolator account in under 30 seconds — read-only and secure.

We audit & claim

Every invoice is checked and every eligible Purolator refund claim is filed for you.

You recover

Approved credits return to your Purolator account, visible in your dashboard.

FAQ

Common questions

How do I audit my Purolator invoices?

Connect your Purolator account to AuditShipment with secure, read-only access. We read every invoice line by line and automatically flag billing errors and service failures — residential and extended-area surcharges, additional-handling and oversize errors, fuel miscalculations, dimensional-weight mistakes, duplicate charges and late deliveries.

How do I claim a Purolator late-delivery refund?

Purolator's guaranteed Express services carry on-time commitments. When a shipment is late you may be owed a refund, but the claim must be filed within a limited window. AuditShipment identifies every eligible late delivery and files the claim for you.

What Purolator charges qualify for a refund claim?

Late-delivery (guarantee) failures, residential and extended-area surcharges, additional-handling and oversize charges, fuel miscalculations, dimensional-weight errors and duplicate charges all qualify. AuditShipment checks every one.

No risk

You only pay when we recover your Purolator money

No subscription and no setup fee. We keep a share of the refunds we actually recover — nothing else. Also audit FedEx, UPS, Canada Post and Canpar from the same dashboard.