Every UPS invoice hides recoverable errors — late deliveries, large-package and additional-handling surcharges, wrong residential classification, dimensional-weight miscalculations, and duplicate charges. AuditShipment audits every UPS invoice, files your late-delivery refunds and refund claims, and puts the money back.
We read every line of every UPS invoice and check it against your negotiated contract and UPS's published rules. These are the errors we catch:
Wrong DIM divisors and rounding inflate billed weight — we recompute every package against your contract.
Commercial addresses billed as residential, and address corrections added in error, are among the most recoverable UPS charges.
Additional-handling and large-package surcharges are frequently misapplied — we verify each against the real dimensions.
The same tracking number billed twice, or the wrong zone or service level, adds up fast at high volume.
Delivery-area, peak/demand, fuel, Saturday and declared-value charges are checked against the rules and your rates.
Every shipment that misses its guaranteed time is flagged for a Guaranteed Service Refund.
UPS's money-back guarantee (the Guaranteed Service Refund) entitles you to a refund when a guaranteed service misses its committed time. Claims must be filed within a short window (historically around 15 days of the invoice), and UPS does not pay them proactively — so they expire unclaimed unless you catch every one.
A UPS refund claim covers late deliveries plus duplicate charges, incorrect surcharges, dimensional-weight errors, misapplied residential fees and large-package/additional-handling errors. We identify, file and track every eligible claim automatically.
Link your UPS account in under 30 seconds — read-only and secure.
Every invoice is checked and every eligible UPS refund claim is filed for you.
Approved credits return to your UPS account, visible in your dashboard.
Connect your UPS account to AuditShipment with secure, read-only access. We read every invoice line by line and automatically flag billing errors and service failures — dimensional-weight mistakes, misapplied surcharges, duplicate charges and late deliveries.
When a UPS shipment misses its guaranteed delivery time you're eligible for a Guaranteed Service Refund, but the claim must be filed within a short window (historically around 15 days of the invoice). AuditShipment identifies every eligible late delivery and files the claim for you.
Guaranteed-service (late-delivery) failures, duplicate charges, dimensional-weight errors, incorrect residential and address-correction fees, and misapplied surcharges such as additional handling and large-package fees all qualify. AuditShipment checks every one.
No subscription and no setup fee. We keep a share of the refunds we actually recover — nothing else. Also audit FedEx, DHL, Canada Post and Purolator from the same dashboard.