FedEx invoice audit & refund claims

FedEx invoice audit & refund claims

Every FedEx invoice hides recoverable errors — late deliveries, dimensional-weight miscalculations, wrong residential and address-correction fees, and duplicate charges. AuditShipment audits every FedEx invoice, files your late-delivery refunds and refund claims, and puts the money back.

FedEx invoice audit

We read every line of every FedEx invoice and check it against your negotiated rates and FedEx's own published rules. These are the errors we catch:

Dimensional-weight errors

Wrong DIM divisors and rounding inflate billed weight — we recompute every package against your contract.

Residential & address correction

Commercial addresses billed as residential, and address-correction fees added in error, are among the most recoverable FedEx charges.

Surcharge validation

Additional handling, oversize, peak/demand, fuel and delivery-area surcharges are checked against the rules and your rates.

Duplicate & wrong-zone charges

The same tracking number billed twice, or the wrong zone applied, adds up across thousands of shipments.

Saturday & special handling

Saturday delivery, declared value and special-handling fees are verified against what was actually requested.

Late-delivery credits

Every shipment that misses its committed time is flagged for a money-back-guarantee refund.

FedEx late-delivery refunds

FedEx's money-back guarantee still applies to many express services: if a shipment misses its committed delivery time, you're owed a refund. Claims must be filed within a short window (typically about 15 days of the invoice) that closes quietly — so most shippers never claim the majority of what they're owed.

  • We flag every late FedEx shipment eligible for a refund.
  • We file each claim inside the deadline — before it expires.
  • We track the credit until it lands back in your account.

FedEx refund claims

A FedEx refund claim covers far more than late deliveries — duplicate charges, incorrect surcharges, dimensional-weight errors and misapplied residential fees are all recoverable. We identify, file and track every eligible claim automatically.

Connect FedEx

Link your FedEx account in under 30 seconds — read-only and secure.

We audit & claim

Every invoice is checked and every eligible FedEx refund claim is filed for you.

You recover

Approved credits return to your FedEx account, visible in your dashboard.

FAQ

Common questions

How do I audit my FedEx invoices?

Connect your FedEx account to AuditShipment with secure, read-only access. We then read every invoice line by line and automatically flag billing errors and service failures — dimensional-weight mistakes, wrong surcharges, duplicate charges and late deliveries — so nothing is missed.

How do I claim a FedEx late-delivery refund?

When a FedEx shipment misses its guaranteed delivery time you're eligible for a money-back-guarantee refund, but the claim must be filed within a short window (typically around 15 days of the invoice). AuditShipment identifies every eligible late delivery and files the claim for you before the deadline.

What FedEx charges qualify for a refund claim?

Late-delivery guarantee failures, duplicate charges, dimensional-weight errors, incorrect residential and address-correction fees, and misapplied surcharges (additional handling, oversize, delivery area) all qualify. AuditShipment checks every one on every invoice.

No risk

You only pay when we recover your FedEx money

No subscription and no setup fee. We keep a share of the refunds we actually recover — nothing else. Also audit UPS, DHL, Canada Post and Purolator from the same dashboard.